Frequently Asked Questions
Everything you need to know about your Sparks performance gear.
How long does shipping take for Sparks gear?
Standard shipping typically takes 3-5 business days within the continental US. Expedited 2-day shipping is available at checkout for athletes who need their gear faster.
What is your return policy for worn sports apparel?
We offer a 30-day trial period on all footwear and apparel. If you aren't satisfied with the performance or fit, you can return them for a full refund, even if they've been used during a workout.
How do I know which size to order?
Each product page includes a detailed 'Size & Fit' guide. We recommend measuring your current gear or referring to our body measurement chart to ensure optimal performance and comfort.
Does Sparks offer team or bulk discounts?
Yes, we offer specialized pricing for schools, clubs, and professional teams ordering 15 units or more. Please contact our sales team via the 'Bulk Orders' page for a custom quote.
Are Sparks products covered by a warranty?
Every Sparks product is backed by a 1-year manufacturer warranty against defects in materials and workmanship. This does not cover normal wear and tear from high-intensity use.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status directly through your Sparks account dashboard.